Returns and Refund Policy

Thank you for subscribing to Hyperion Analytics Core. We are committed to delivering high-quality analytical tools and insights to empower your decision-making. Please review our Returns and Refund Policy carefully before subscribing.

1. Subscription-Based Services

Hyperion Analytics Core offers digital services on a subscription basis. Subscriptions are billed based on the selected plan — monthly, quarterly, or annually.

2. Refund Eligibility

As a provider of digital and subscription-based services, we generally do not offer refunds once a subscription is activated or renewed. However, exceptions may be made in the following situations:

Eligible Refund Scenarios:

• You were billed after canceling your subscription before the renewal date.

• You encountered critical technical issues that prevented access to the service and which our support team could not resolve within a reasonable timeframe.

• You experienced duplicate charges due to a system error.

Non-Eligible Refund Scenarios:

• You did not cancel your subscription before its renewal date.

• You no longer need or use the service.

• You were unaware of this policy at the time of subscription.

3. Free Trials and Promotional Offers

If your subscription includes a free trial, you must cancel before the trial period ends to avoid being charged. Charges incurred after the trial ends are non-refundable.

4. How to Request a Refund

To request a refund, please contact us within 7 days of the billing date. Be sure to include:

• Your full name

• The email used for the subscription

• Date of the charge

• Reason for the refund request

📧 Email: ai.hacalgo@gmail.com

Refund requests will be reviewed within 3–5 business days. If approved, the refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

5. Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will stop future billing but does not guarantee a refund for the current billing period unless it meets refund eligibility criteria.

6. Policy Updates

We may update this Returns and Refund Policy periodically. Updates will be posted on this page, and your continued use of our services after changes are made will constitute acceptance of the updated terms.

Questions or Concerns?
Please contact us at ai.hacalgo@gmail.com — we're here to assist you.